Tammy has responsibility for PDC clinic operations. She works collaboratively to coordinate the delivery of cost effective and safe clinical care in each PDC clinic, and to strengthen leadership development and capacity building for clinic managers and staff. She also works with PDC medical and administrative leadership to develop, implement and oversee PDC clinical care models for delivery of services to patients and families. Tammy is integral to ensuring that PDC services (i.e., financial, clinical, patient experience, human resources, technology and programmatic strategies) are designed to meet the needs of patients, PDC physicians and PDC staff.
Brian Bonanno has been with the Patient Revenue Management Organization (PRMO) over the past 10 years in which time he has provided oversight and leadership to various aspects of the Revenue Cycle including Coding, Charge Capture, Billing Systems, CDM and Clinical Trials services.
Over the past five years, he had served as the Director of Revenue Operations and Coding where he helped to support Professional Revenue Cycle services for both the PDC and DUHS.
Prior to coming to Duke, Brian spent over 8 years as a consultant in the Coding, Compliance and Education industry with his focus on Physician Services. In this role, Brian was an industry expert and speaker on Evaluation and Management services, Interventional Radiology and other Coding Compliance topics.
Brian received his Bachelor of Arts degree from the University of Pennsylvania in 1998 where he majored in Sociology of Medicine with a focus in Healthcare Administration
Dr. Brewer provides oversight for the development and practice of nursing across PDC clinical settings. She leads efforts to transform nursing practice and ensure provision of quality nursing care in accordance with federal, state, and local standards and regulations. This includes ongoing development, monitoring and evaluation of nursing activities related to quality indicators of care, accountability for practice compliance, resource allocation, and other activities to advance the PDC mission and improve patient outcomes. Brewer also works collaboratively with nurses and leadership to design and maintain a nursing infrastructure that aligns PDC ambulatory nursing within the context of the DUHS Nursing Professional Practice Model.
Dr. Brewer received a Bachelor of Science degree in Nursing from North Carolina Central University, a Master of Science degree in Nursing Administration from Duke University, and a PhD Degree in Nursing from the University of North Carolina at Chapel Hill.
Simon directs and integrates the various functions of PDC ambulatory services into one organizational strategy and oversees the operations, finances, performance and quality outcomes of all PDC and CPDC clinical sites, and Duke Health Access Services. He also works with leaders to drive innovation throughout ambulatory operations, including increasing capacity within and accessibility to PDC clinics, streamlining operations, improving the patient and provider experience, developing care models, transitioning to value-based care, among other initiatives. He is very interested in finding innovative ways to support physicians in delivering care in an efficient, high quality and patient-centered manner.
Simon received a Bachelor’s degree in Chemistry from University of Richmond and a Master of Healthcare Administration from University of North Carolina – Chapel Hill.
He is also a founder and the preceptor for the PDC Administrative Fellowship Program.
Guy leads the PDC’s legal department, whose primary role is to render, coordinate and obtain legal advice necessary for the proper operation of the PDC.
Assistant: Amanda Small, 919-668-5190
Kim’s responsibilities include accreditation and patient safety oversight for all PDC clinics. She is also responsible for the development of new clinical sites, and management oversight for existing facilities.
Jennifer is responsible for developing and executing human resource strategy in support of the overall business plan and strategic direction of the PDC in the areas of succession planning, talent management, change management, organizational and performance management, training and development, and compensation.
Chris serves as a key advisor and works collaboratively with PDC leadership and stakeholders to assure a successful and stable financial future for the practice. Chris provides financial planning of new initiatives to optimize resources in support of the PDC’s mission and strategic priorities. His responsibilities include oversight and management of the finance and accounting offices, reimbursement, revenue management, managed care contracting and real estate transactions. He also has primary responsibility for the development and implementation of the annual operating budget of approximately $1 billion.
Becky is responsible for the managed care contracting department which negotiates the contract rates and terms with health insurance companies for PDC's network participation in their products, e.g. HMO, PPO, Medicare Advantage. This department also monitors payer compliance with PDC’s contract terms and audit remittances to identify and collect underpayments from the payers. The department also conducts the annual review of PDC charge master, working with the departments to make changes as appropriate and establish a fee for new current procedural terminology and healthcare common procedure code set codes.
Paul R. Newman is Senior Vice President of the Duke Private Diagnostic Clinic, PLLC, and Executive Director of the Duke Patient Revenue Management Organization.
Newman began work at the PDC in September 1994, and was named Executive Director of the Patient Revenue Management Organization in March 2001.
Newman serves on numerous boards and committees, including as President of the Academic Practice Plan Directors; AAMC Steering Committee on Group Faculty Practice; and as a Board Director of the Durham Casualty Insurance Company.
Newman received a Bachelor of Arts degree from Duke University in 1983 and a Masters of Health Administration from Duke University in 1988.
Michael directs the identification, establishment, implementation, and monitoring of financial-analysis processes that contribute to the success of revenue cycle efforts on behalf of the clinical departments for the PDC. Working with a team of Revenue Managers, he leads the effort to report and track operational performance across the entire spectrum of the clinical enterprise, looking for trends and reporting on areas of weakness that need focused attention. Michael also acts as a resource for clinical and operational leadership regarding all aspects of accounts receivable processing and reporting.
Bill Schiff’s key responsibilities are to oversee the PDC’s multi-specialty affiliated physicians network including responsibility for strategic planning and network development for PDC specialty faculty practice. This includes oversight for private practice affiliation activities across the State of North Carolina under various contracting models ranging from private practices, hospital service agreements, and ambulatory asset valuations. He also is responsible for the value based strategic initiatives of the PDC and he also serves on the Operations, Physician Credentialing and Payor Strategy Committee’s for Duke Health’s Clinically Integrated Network (Duke Connected Care).
Geelea manages communications, branding and information dissemination to PDC members, stakeholders, leadership and the public. She also works closely with leadership to provide support for strategic initiatives to advance the vision, mission, values and goals of the PDC.
Joe is responsible for the accounting, financial reporting and analysis, budgeting, accounts receivable monitoring, accounts payable, payroll and managing the cash flow for the PDC. In addition, he is responsible for the coordination of the annual external audit, preparation of tax returns and for the PDC’s financial policies and procedures, its accounting practices and the maintenance of its fiscal records.