Notice of Nondiscrimination

Spanish, Chinese, Vietnamese, Korean, French, Hmong, Russian, Tagalog-Filipino, Gujarati, Mon-Khmer, Cambodian, German, Hindi, Lao, Japanese, Arabic

Aviso de no Discriminacion


Duke University Health System, Duke University Affiliated Physicians, Inc., Duke Home Care and Hospice, Private Diagnostic Clinic, PLLC, and any duly authorized affiliates and subsidiaries (collectively "Duke Health") complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Duke Health does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. Duke Health:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:

    • Qualified sign language interpreters

    • Written information in other formats (large print, audio, accessible electronic formats, other formats)

  • Provides free language services to people whose primary language is not English, such as:

    • Qualified interpreters

    • Information written in other languages

If you need these services, contact Patient Visitor Relations at 919‐681‐2020 (option 3)
If you believe that Duke Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Patient Visitor Relations
Box 2968 DUMC Durham, NC 27710
Phone: 919‐681‐2020 (option 3)
Fax: 919‐684‐8296
patientvisitorrelations@dm.duke.edu

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Patient Visitor Relations is available to help you.

You can also file a civil rights complaint with
U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail:

U.S. Department of Health and Human Services
200 Independence Avenue
SW Room 509F, HHH Building
Washington, D.C. 20201
Phone:1‐800‐368‐1019, 800‐537‐7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

ATTENTION: Language assistance services, free of charge, are available to you. Call 1‐919‐681‐3007.


1. SPANISH (ESPAÑOL): ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-919-681-3007.

2. CHINESE (繁體中文): 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 。1-919-681-3007

3. VIETNAMESE (TIẾNG VIỆT): CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-919-681-3007.

4. KOREAN (한국어): 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수있습니다. 1-919-681-3007번으로전화해주십시오.

5. FRENCH (FRANÇAIS): ATTENTION: Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1-919-681-3007.

6. HMONG (HMOOB): LUS CEEV: Yog tias koj hais lus Hmoob, cov kev pab txog lus, muaj kev pab dawb rau koj. Hu rau 1-919-681-3007.

7. RUSSIAN (Русский): ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-919-681-3007.

8. TAGALOG-FILIPINO (TAGALOG): PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-919-681-3007.

9. GUJARATI ( જુ રાતી): ચુ ના: જો તમે જુ રાતી બોલતા હો, તો િન: ુ ક ભાષા સહાય સેવાઓ તમારા માટ ઉપલ ધ છે. ફોન કરો 1-919-681-3007.

10. MON-KHMER, CAMBODIAN ( ែខមរ ): របយ័តន៖ េបើសិន អនកនិ យ ែខមរ, េស ជំនួយែផនក េ យមិនគិតឈន លួ គឺ ច នសំ ប់បំេរអី នក។ ចូរ ទូរស័ពទ 1-919- 681-3007។

11. GERMAN (DEUTSCH): ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-919-681-3007.

12. HINDI ( िहदं ी ): यान द: यिद आप िहंदी बोलते ह तो आपके िलए मु त म भाषा सहायता सेवाएं उपल ध ह। 1- 919-681-3007 पर कॉल कर ।

13. LAO (ພາສາລາວ): ໂປດຊາບ: ຖ້າວ່າ ທ່ານເວົ້າພາສາ ລາວ, ການບໍລິການຊ່ວຍ ເຫຼືອດ້ານພາສາ, ໂດຍບໍ່ເສັຽຄ່າ, ແມ່ນມີພ້ອມໃຫ້ທ່ານ. ໂທຣ 1-919-681-3007.

14.JAPANESE (日本語): 注意事項:日本語を話される場合、無料の言語支援をご利用いただ けます。1-919-681-3007 まで、お電話にてご連絡ください。

15. ARABIC 1-919-681-3007 )العربية( ملحوظة: إذا كنت تتحدث اللغة العربية ، فإن خدمات المساعدة اللغوية تتوفر لك بالمجان. اتصل برقم