Nurses at a desk

Primary Care Medical Home

A Primary Care Medical Home (PCMH) is a model of healthcare centered around your needs. Led by an experienced team of healthcare professionals, we partner with you to ensure all of your physical and mental healthcare needs are met. Our team is available to coordinate and manage all of the care you receive from Duke Health, including specialty care, community services, hospitals and home healthcare services.

You are at the center of everything we do, including providing a safe, nurturing, respectful and supportive environment.

Joint Commission Accredited

The Private Diagnostic Clinic, the physician practice of Duke Health, has earned formal recognition through The Joint Commission as a Primary Care Medical Home (PCMH). This accreditation reflects and reinforces our continued commitment to provide you with comprehensive, coordinated care in an unhurried, patient-focused manner.

PCMH strengthens our promise to deliver the high quality, accessible, patient-centered care that you have come to expect from Duke Health. PCMH recognition is the seal of approval to prove it.

Key benefits

  • 24 Hour Access to Care
  • Physician on Call
  • MyChart
    • Communicate with your care team
    • Access your test results
    • Review medical information
    • Schedule appointments 

To deliver care that is patient-centered.

When you select us as your primary care home, you enter into a unique partnership dedicated to supporting your overall health and well-being.

To provide comprehensive care.

As your medical home, our providers oversee your physical and mental health needs, preventive care and wellness, acute care, and chronic care throughout all phases of your life.

To coordinate your care across the Duke Health enterprise.

Our staff can arrange care with specialists, hospital admissions, or home care and other support services.

To enable 24/7 access to care.

Duke MyChart allows you to access your health information online, anytime, anywhere. You can also schedule appointments, request prescriptions, view results, and communicate with your provider. Our care team is available by phone 24/7. We offer prompt appointments and shorter wait times for urgent needs as needed.

To improve health through a systems-based approach.

Our providers follow evidence-based care pathways, coupled with tools to assist with population health management, performance measurement and improvement.